Accesibility

This accessibility statement applies to East Midlands Freeport (EMF).

We want as many people as possible to be able to use this website.

AbilityNet(link is external) has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is fully accessible.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: info@emfreeport.com (link sends email)

Telephone: (0)116 305 7770

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please let us know:

Email: info@emfreeport.com (link sends email)

Telephone: (0)116 305 7770

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)(link is external).

Contacting us by phone

We use Relay UK(link is external), a free app from BT which can help people with hearing and speech difficulties to communicate over the phone.

Telephone: (0)116 305 7770

Technical information about this website’s accessibility

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1(link is external) AA standard.

What we’re doing to improve accessibility

We will regularly review the accessibility of this website with automated testing using the Lighthouse and WAVE accessibility tools. We will also conduct manual testing exercises, and review any issues reported by users of the website. We will work with our developer to make improvements.

Preparation of this accessibility statement

This statement was prepared on 11 December 2024.

This website was fully tested on 11 December 2024. We did our own testing using the Lighthouse accessibility tool. We will also conducted manual testing exercises.

We tested a sample of pages that covered the range of functionality including informative and decorative images, online forms, videos and web links.